"I ain't so tough." |
I'm an odd duck. When I was in college, I started on a
coterminal master’s in industrial engineering even as I was finishing up my
undergrad degree in English. This meant I would go from Fiction Writing one
hour to Circuits the next, a true ambi-cerebrum experience. After
nearly a decade working in industry, I decided it wasn’t my cup of tea and reverted
to my fonder love, writing. But my education and training left me with affection for efficiency, a fondness that to this day causes my heart to swell
indignantly every time I see it maligned.
Hemispherical cross-training |
On a simplistic level, efficiency is maximum (or optimal)
output with minimum waste. The output could be a product from a manufacturing
line; it could be a warm house; it could be nutritious food to eat. Efficiency
is not the opposite of resiliency. It does not equate with fragility. It does
not, in and of itself, impede a system’s ability to cope with difficult
conditions. In fact, it can vigorously improve that ability.
I think efficiency gets its bum rap because it sometimes
involves eliminating wasteful redundancy. Poorly performed, without due
consideration of externalities and risks, eliminating redundancy can indeed
increase fragility. Efficiency is also closely linked in many people’s minds
with just-in-time supply chains that have been deservedly criticized for being
fragile and vulnerable. Let’s examine just-in-time first.
My former life |
In the 1980’s, I worked as a manufacturing engineer for Procter
and Gamble while the company was in the process of implementing just-in-time
into its operations. I managed teams that made and packed toothpaste. My days
were noisy and minty. During those years just-in-time was explicitly adopted to
reduce working capital tied up in raw materials and finished product. It was
never, ever about efficiency, except perhaps efficiency of money. In fact, the
short production runs just-in-time demanded lowered the efficiency of
manufacturing because every changeover was costly in terms of set up time,
product losses and machine reliability. In response, we engineers scrambled to
reduce these costs, muttering under our breath the whole time.
Theoretical perfection |
However much just-in-time requires efficiency--in logistics, manufacturing, and shipping--it
is not inherently efficient in and of itself. This is not to say there are no efficiency
benefits to just-in-time. The longer finished goods hang out in a warehouse,
the more they get beat up and eventually must be scrapped. Just-in-time keeps
product from lingering long anywhere in the supply chain. For a product that
has a defined shelf life (such as toothpaste) just-in-time reduces the likelihood
a tube will expire before it gets to the consumer. And smaller batch sizes mean
quality problems get identified and addressed earlier, resulting in less waste
yet again.
Don't blame efficiency |
The fragility of just-in-time lies precisely in what it tries to create—minimal inventory. If anything breaks down—pretty
much anything at all—the whole supply chain, from raw materials to product on
store shelves, seizes up within days. (Let me point out that when this happens,
efficiency is thrown to the wind.) So it’s a fine line companies walk with
just-in-time, a balancing act heavily dependent on trucks powered by diesel to transport minimal quantities of raw materials and finished product at precise
intervals. Understandably, this lack of slack in the system is what worries
resiliency advocates. So far, since trucking has been reliable, it’s worked. Just
remember that efficiency is not the driver here, just a hired hand doing what
it’s told.
Efficient redundancy |
Now let’s look at redundancy. Efficiency, it’s claimed,
creates fragility by cutting out the superfluous. On some level, this is true. No
point duplicating functions and equipment if they’re not needed. The trouble
comes when efficiency cuts slack to the point that a system can’t bounce back
from trouble. I would contend that this occurs primarily when both the
likelihood and cost of failure have been underestimated. An efficient system is
not one that only works in the best case scenario but in most, if not all,
scenarios. If the cost of failure is extremely high—say an airplane falling out
of the sky—then an efficient system
is one with enough back ups and redundancies to never fail because that is the
optimal outcome. If occasional failure is okay, then fewer back ups and
redundancies are needed. However, if we continually underestimate the
likelihood of failure and failure’s cost, we will design efficient but brittle systems that
fail far more often than we expect or want. This isn’t due to efficiency per
se, it’s due to recklessness. On a personal level, if the cost of failure is a cold house, questionable
water, or hungry bellies, it would no doubt
behoove us all to have more than one way to heat our homes, have access to an emergency
water supply, stock back up food stores, etc.
Typical |
Waste is not resilient. Worse, much of the waste in the US
goes beyond inefficiency to wanton carelessness and downright stupidity. A full
third of the food in the US that is grown, processed and transported will never
be consumed. Most of this food not only goes on to create methane in landfills,
it represents a huge amount of embedded energy used up for nothing. Leaking
pipes in the US that lose an estimated seven billion gallons of drinking water
a day are not resilient. Sprinklers that water streets and sidewalks are not
resilient. Office buildings so cold that people run space heaters under
their desks are not resilient, nor are apartments that are so hot that
windows must be kept open in January. Vampire devices that suck energy 24/7 even when they're only used a few hours
a day are not resilient, they are badly designed. Twenty-year-old refrigerators
in the garage that do nothing but chill beer and soda pop are not resilient.
Driving 5000lbs of steel half a mile to buy a loaf of bread is not resilient. And the list goes on.
Just because the US doesn’t indulge in refrigerated beaches and indoor ski slopes
like the United Arab Emirates doesn't mean we don’t squander resources wildly.
Insanity in the desert |
This becomes clearer when we compare ourselves to Switzerland, a country that consumes half the energy per person of the US while enjoying a higher standard of living on almost every conceivable
measure. This is not because their population is more homogeneous (26% of
the Swiss population is foreign born compared to 13% in the US) or because the
Swiss are more urbanized (26% of Swiss live in rural areas compared to 15% in
the US.)
Swiss efficiency |
It’s true that Switzerland has fewer energy-intensive industries, so
industry there uses only 20% of their total energy compared to 31% in the US.
But it’s also true that lacking an indigenous supply of fossil fuels, the Swiss
have spent decades becoming extremely energy-efficient, from highly sealed and
insulated buildings to electrified transit to retrofitting with heat pumps. They encourage active transportation to the point that in Zurich, their largest city, 42% of all trips are now made by biking or walking. Another huge
difference is that the Swiss tax gasoline at $2.99 per gallon. (Remarkably,
this is one of the lowest rates in western Europe.) As a result, the Swiss use
one-fourth the fossil fuels per person compared to the US. And they could use
less! 60% of their space and water heating still comes from heating oil or natural gas. They have a lot of hydroelectricity but
little in the way of other renewables. With solar PV and more heat pumps, they could cut their
fossil fuel use in half yet again.
Toss, toss, toss |
Waste does not make prosperity; it does not create
resilience. Sometimes waste is a proud announcement of wealth. After all, only
the truly wealthy can destroy for naught what others need just to live. I’ll
point out that while I worked in industry, I was never once asked to minimize
carbon emissions or energy use. Neither were considered important variables to
optimize in the production equation. If they had been, our team of engineers
would’ve jumped all over them. That’s what engineers do, they optimize. But
they only optimize the variables they’re told to, because if they argue too
much, they’re not a team player and their next performance review doesn’t go
well.
Less work |
Rest assured, efficiency can
create resiliency. A well-sealed and insulated house is far easier to heat and
cool whatever the fuel source. (Passive houses can be heated by body and
appliance heat alone.) LEDs cost much less than other bulbs per hour of use and
last for decades. Bicycles are the most efficient form of transport ever
devised. Water-efficient appliances not only use less fresh water, they reduce
the load on your community’s sewage system. High-efficiency woodstoves require
half the cutting and stacking of wood as conventional ones and put out a fifth
of the particulate matter. Walking thirty minutes a day is the most efficient
form of mental and physical health care there is. These kinds of efficiencies
build resilience. They don’t reduce it.
No speed demon |
Efficiency is certainly not a be-all or end-all. Just as
there is more to life than increasing its speed (thank you, Gandhi), there is more
to life than optimizing its output. Growing vegetables in the backyard may be
less efficient than buying from a commercial grower, and home and community
solar panels may be less efficient than utility-scale PV located hundreds of miles away, but both will increase the resiliency of that household or
community. Even better, they’ll make that household or community less passive
and more in control of their own destiny. This beats efficiency hands down.
Waste from green can power orange and yellow |
I will admit that some awful, awful things have been
done in the name of efficiency, from urban renewal projects to
concentration camps. This doesn’t mean efficiency was the root cause--often
efficiency is a flashy banner flown to obscure true motives. Immoral and unethical actions should never be taken under the guise of
efficiency; efficiency should always be a servant to human and planetary
well-being rather than an altar on which to sacrifice either. But in a country where
waste and profligacy have been enshrined as almost a birthright, a country that
squanders a nearly unimaginable wealth of resources each and every day,
a wise application of efficiency would go a long way towards making our
communities more prosperous and resilient. Not to mention that if the US suddenly
consumed energy at Swiss levels, the energy leftover from our current consumption could power the continents of Africa and South America. (One third of the population of the planet!) It's time to make efficiency our friend, a very dear one, not our foe.
Just because engineers have often underestimated the likelihood and cost of failure doesn't mean either are irrelevant. (I would posit that engineers are often rewarded for underestimating both. It shows a "can do" attitude management likes to see. And when systems fail, especially public ones, rarely is anyone held responsible, meaning the cost of failure for not anticipating failure is pretty darn near zero.)
ReplyDeleteIf your bus to work takes 15 minutes, plus or minus 5 minutes, you might routinely give yourself 20 minutes to get to work. Even if once every six months there's some kind of melt down and the bus takes thirty minutes, if your boss really doesn't care if you're ten minutes late once in a while, there's no point putting slack into your commute by leaving 30 minutes before work every day. 20 is fine. If, however, you'll be fired if you're one minute late, you'd better put that slack in, or, better yet, starting commuting by a more efficient alternative--bike(!)--which gives you a +/- 1 minute variability.
Redundancy and slack are very important for things that are life and death--water supply, sanitation, power, fire, emergency health care, etc. Is redundancy critical for libraries? Should we routinely triple staff librarians in preparation for the small possibility a nasty flu bug might go around and all of them might get sick at the same time?
Slack and redundancy require resources that must be allocated wisely like everything else. The fact that they've been unwisely eliminated wholesale due to people cutting corners recklessly doesn't mean they are always appropriate in every situation.